Privacy Policy
Introduction
Welcome to https://ai-customer-focused-tools-for-auto-repair-shops.livebursts.com (hereinafter referred to as “AI Customer-Focused Tools for Auto Repair Shops,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in the private sector
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales and Service Act (UCPA)
- Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy applies to all aspects of our online presence, including but not limited to, our website, applications, services, and products offered at https://ai-customer-focused-tools-for-auto-repair-shops.livebursts.com. Please be aware that this Privacy Policy does not cover third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.
Processing Activities
This policy describes the ways in which we process personal data when:
- You use our applications and services as an authorized user.
- You visit our websites linked to this Privacy Policy.
- You engage with us through communications such as newsletters, emails, calls, or texts/SMS messages.
Personal Data Collection
We collect a range of personal data, including:
- Account Information: Details required to set up and manage your user account, such as username, email address, and password.
- Payment Information: Transaction details for purchasing our services, including payment method, billing address, and transaction history.
- Financial Information: Data related to your financial status or transactions, if you choose to share it or if required for service provision.
- Purchase Information: Records of products or services purchased from us, including order date, quantity, and price.
- Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, mobile phone number, and device hardware information.
- Location Data: Geolocation data provided by your browser or device when you interact with our services.
- Feedback: Any comments, suggestions, or reviews you share with us about our products or services.
- Social Media Information: Data from social media platforms when you choose to connect your accounts with ours.
- Product Information: Details about the products and services you show interest in or purchase from us.
We collect this data through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.
Cookies
We employ cookies to enhance your experience and gather analytics on our website. Cookies are small text files stored on your device and serve different purposes:
- Strictly Necessary: These ensure basic functions of the website, such as enabling login sessions or remembering user preferences.
- Preference: Cookies in this category remember your settings and customization choices to provide a personalized experience.
- Analytics: Used by our analytics tools to track visitor behavior, gather navigation data, and compile statistical reports.
Users can exercise control over non-essential cookies through our Cookie Manager.
Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or if you request deletion, we will securely erase or anonymize your data. The retention periods vary based on legal requirements, business needs, and the nature of the data.
Security Measures
We implement robust security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption technologies, secure third-party processing, and regular reviews of our privacy practices.
Children’s Privacy
Our services are not directed towards children under 18 years of age. We do not knowingly collect or solicit personal data from minors. If you believe we have collected information from a child, please contact us at the address provided below.
Your Rights
Depending on your location, you may have certain rights regarding personal data, including:
- Access to and rectification of your data
- Erasure (right to be forgotten)
- Restriction on processing
- Data portability
- Right to object to or limit processing
- Non-discrimination in exercising your rights
To exercise these rights or if you have any data-related queries, please reach out to our privacy team at contact@ai-customer-focused-tools-for-auto-repair-shops.livebursts.com or via postal mail to the address specified below. We will respond within a reasonable timeframe in accordance with applicable law.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after such changes constitute your acceptance of the updated policy.
Contact Information
For any privacy-related inquiries, unsubscribe requests, or if you have questions about this Privacy Policy, please contact us at:
Email: contact@ai-customer-focused-tools-for-auto-repair-shops.livebursts.com
Mail: AI Customer-Focused Tools for Auto Repair Shops, [Address], [City, State, Zip]
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